Spectrum-Canada Mortgage Services Inc.
Excellent
4.7
Based on 38 reviews
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Spectrum Canada helped me with our mortgage and provides incredible customer service. I can't thank their team enough and you are in good hands with their mortgage brokers. Always professional, courteous and knowledgeable. Thank you Spectrum!
Response from the owner: Awesome, thank you! We appreciate you taking the time to give us a review, and good to hear you had a positive experience with our team. Cheers!
Great communication and support for referrals
Response from the owner: Thanks Tanya! We appreciate your continued support, and thanks for taking the time to give us a review. Cheers!
Great experience working with Daniel Martys and Team Spectrum. They sprung into action to help our mutual client get the funds they needed urgently. I could not have asked for a smoother experience for my clients. Thanks again Daniel
Response from the owner: Thanks David! We appreciate your continued support and partnership, we enjoy working with you. And thanks for taking the time to give us a review!
Very easy to deal with.
Response from the owner: Thanks Kev! Glad to hear you had a good experience with our team, and we appreciate you taking the time to give us a review. Cheers!
Daniel and DJ were my saving grace after several months of suffering through my search for a solution to my financial “situation”!! They made it as stress free as possible by being available at all times for questions, updates and any concerns. An awesome pair to have working for you!! I am truly grateful.
Response from the owner: Awesome, thanks Jen! We greatly appreciate you taking the time to give us a review, and we are happy to hear you had a good experience with our team. Cheers!
Daniel has helped me with my mortgage a few times now. He is so kind, patient and efficient. Dealing with my mortgage gives me great anxiety as I have had to go at it alone (since my divorce). He answered all of my questions in an incredibly timely manner and explained everything so clearly. I would highly recommend Daniel and Spectrum to anyone who may need help with their mortgage options! Thanks Daniel!!!
Response from the owner: Thanks Kathlynn! We greatly appreciate you taking the time to give us a review, and glad to hear everything has gone well with Daniel. Thank you for choosing Spectrum!
Anxiety often rules my day - but Jeff was patient and helpful in helping me get the results I needed.
Response from the owner: Thanks Patrice! We appreciate you taking the time to give us a review, and good to hear everything went well with Jeff.
Meg and DJ are very professional, personable and knowledgeable.Meg answered every question quickly and accurately.Very satisfied!!
Response from the owner: Awesome! We appreciate you taking the time to give us a review, and happy to hear you had a good experience with our team. Thank you!!
Thanks again, Jeff. Appreciate the help!!
Response from the owner: Thanks Chris, we appreciate the review! Thank you for your business!
Arnie, Eden and the Spectrum team were great to work with. They were well informed and quick to give assistance. Always keeping me updated with emails, text messages and phone calls.It was a pleasure to work with them.
Response from the owner: Awesome, thanks Zayna! We appreciate you taking the time to give us a review, and happy to hear you had a good experience with our team.
Great service, always got back to me promptly with any questions.
Response from the owner: Thanks Jenny! We appreciate you taking the time to give us a review, and we're glad to hear you are happy with the service. Cheers!
Always easy to deal with, especially Arnie Magcalas. Very helpful in trying to find alternative solutions for our members in need
Response from the owner: Thanks Lori! We appreciate you taking the time to give us a review, and the continued support!
I dealt with Daniel Martys at Spectrum many times and he always brings the best customer service, knowledge and gets approval. If you are reading this to review his track record he is the guy to go with!
Response from the owner: Thanks Jeffrey! We appreciate the review and your business. Cheers!
I have worked with Daniel and he was extremely helpful in letting us know what we would need, what we need to do and how to get a mortgage. He responded very quickly and always had awesome awnsers to my questions I would reccomened this company to anyone who wants to know about mortgages they are the only place that helped me get the awnsers I needed!
Response from the owner: Thanks Connie! We appreciate your business and you taking the time to give us a review. Happy to hear you had a great experience with Daniel.
I can't thank enough to Arnie for helping me. He offers his help like a close friend, "warm hearted", with confidence and SUPER EFFICIENT. I even noticed Arnie would keep me posted via emails at his late evenings and weekends, especially on my recent urgent mortgage refinancing request and when I still traveling overseas. He was very proactive in expediting the process for me and get the work done with surprisingly much shorter time than normal, knowing that I need the refinancing ASAP to support my financial need. I would certainly recommend Arnie to my friends and anyone who needs his support, of course "YOU" who is reading this message because Arnie is always my "SIX STAR” mortgage and refinancing helper and friend I can rely on. I don’t think I need to consider others. Again, Thank You Arnie !
Response from the owner: Thank you!! We appreciate you taking the time to give us a review, and we are happy to hear you had such a good experience with Arnie and our team.
They are very helpful and good customer service
Response from the owner: Thanks Christina! We appreciate you taking the time to give us a review. Glad to hear you had a good experience with our team, and thanks for your business!
Jeff and his team at Spectrum supported me thru a mortgage approval and home purchase. It was not an easy mortgage to navigate for alot of reasons, but he was clear and helped make it work. Very happy with his service.
Response from the owner: Awesome! Thank you for taking the time to give us a review, we greatly appreciate it. We are happy to hear you had a good experience with Jeff and our team!
After dealing with a different mortgage broker and months and months of promises and nothing but disappointment and vowing never to use a mortgage broker again we were finally recommended to spectrum Canada by our bank as they couldn't help us either. We dealt with Jeff and DJ, and couldn't have been happier with the experience. Easily to get in contact with any time we had questions even though we may have asked the same questions several times as we were already very stressed, always patient and understanding. Will definitely be recommending spectrum Canada to friends and family.
Response from the owner: Awesome, thanks Jacob! We appreciate you taking the time to write a review, and glad to hear you had a good experience with our team. Thank you for your business!
Jeff & Geri at Spectrum provided me with exceptional service. After closing day there was a significant oversight on the Lender’s end and Geri was so responsive in correcting the issue with the Lender. Their response time and customer services skills are truly top notch. I highly recommend Spectrum!
Response from the owner: Thanks Taurean! We are happy to hear you had a good experience with Jeff and Geri, and thank you for taking the time to give us such a great review. We appreciate your business!
I worked with Ket Chan of Spectrum-Canada to obtain a mortgage for a property in Vancouver. As a first time home buyer, I was in a difficult position and I was facing an uphill battle in obtaining a mortgage, however Kent worked tirelessly to secure a very affordable option for me. Kent continuously kept me updated with the progress of my application and he also checked in periodically to confirm and reassure me that everything was alright. He also connected with other people involved (such as my realtor and the lawyer completing my conveyancing) to ensure that things were on track. I can honestly say that Kent Chan's hard work, dedication, professionalism and experience helped me obtain a mortgage. Thank you Kent from Spectrum-Canada for helping me become a home-owner in such a challenging market!
Response from the owner: Thanks Nishan! We appreciate your business and you taking the time to give us a review. Thank you for the kind words, we are happy to hear you had a great experience with Kent!
I honestly recommend spectrum mortgages wholeheartedly. If you need to get a mortgage they’ll make it happen, if you’re trying to make your deadline fast, GO WITH SPECTRUM. Ask for Kent Chan. He will work hard for you, even through Christmas and new years he pulled out all the stops for me. Great experience with spectrum mortgages.
Response from the owner: Thanks Henry! Appreciate you taking the time to give us a review, and happy to hear you had a good experience with Spectrum. Cheers!
If you’re in the same situation where you’ve got bad credit and no major bank will lend you money for your mortgage, then look no further.I had Kent Chan as my mortgage advisor and all I can say is he was the most helpful person out there.Not only did he give me credit advice that boosted my score enough to get with a major financial institution, I was able to get my mortgage for my new home.You may be thinking who is Spectrum and what do they do?Well they get it done! I was so happy to hear when I was able to get my mortgage for my new house and I couldn’t of done it without them!So thank you Kent and the team at Spectrum!
Response from the owner: Thanks Logan! We appreciate your business and of course you taking the time to give us such a great review. Thank you for the kind words in regards to Kent and Spectrum! Cheers
Kent Chan is a true Champion! Kent and his company Spectrum treated me like a somebody. His customer service was top notch. He worked closely with me right from the beginning through completion to ensure success. I cannot say enough great things about about Kent. Thank you Kent and Spectrum for making dreams become reality.
Response from the owner: Awesome, thanks DM! We're happy to hear you had a great experience with Kent, and we appreciate you taking the time to give us such a positive review. Cheers!
If I can give 10 Star I will. This is how I can describe the experienced that we had with Kent Chan from Spectrum Canada Mortgages Services Inc. We are so happy with what Kent Chan did with us. He made this deal stress free. This is the 2nd time we renew our mortgage with Spectrum Canada Mortgages Services Inc and it is always amazing experienced. The excellent service that Kent Chan offer to us is absolutely exceptional. He made this deal so smooth for me and my husband. We never missed any work while doing this deal. Kent Chan update us in a daily basis of what is going on regarding my application even out of his office time that is how he dedicated to his client. We even rush the closing date because we are having a short vacation and he made that happened. After 2 days received the approval and closed the deal for appx 2 weeks. He always response every time I messaged him. We are extremely please and thankful with what Kent Chan did to us 🙏 I HIGHLY recommend Spectrum-Canada Mortgage Services Inc and Kent Chan. Thank you for this wonderful experience.
Response from the owner: Thank you Irene! We are happy to hear you had a great experience with Spectrum and Kent. We appreciate your business and you taking the time to give us such a great review. Cheers!
I had the best experience with spectrum Canada mortgages. Kent Chan went above and beyond to help me and my family!! He worked so hard to get me what I needed in these hard times. I highly recommend this mortgage company!! Thank you again Kent Chan your the best!
Response from the owner: Thank you Amy! We are happy to hear you had a good experience with us, and we appreciate you taking the time to give us such a positive review!
I have just recently closed my Mortgage with the help of Spectrum. Specifically Kent Chan, I can not say enough about his dedication to service, knowledge and loyalty to his clients.Kent was able to accomplish in 2 weeks what my bank couldn't do in 3 months. This is my second time dealing with this company and I am extremely pleased with the results. If your interested in refinancing I would absolutely recommend Kent Chan as your broker. You can trust him and take every word he speaks as sincere and honest. I don't even live in the same province ( I'm in Ontario ) and this was no issue for Kent to service my every request.
Response from the owner: Thanks Ken! We're happy you've had another good experience with Kent and our team, and we appreciate you taking the time to give us a review.
We are extremely grateful for Kent Chan from Spectrum Canada Mortgage Services Inc. who helped us with our mortgage. It was a complicated situation and we were unsure of the outcome. But Kent worked hard and accomplished a great outcome for us. We are very grateful. 🙏 I fully recomend Spectrum-Canada Mortgage services and we will use them again in the future should we need to. 🌱
Response from the owner: Thanks Janine! We appreciate your business and you taking the time to give us a review.
Kent has been so helpful he has worked with me and given me guidance. Pretty much a part of the family now!
Response from the owner: Awesome, thanks Sheryl! We're happy to hear you had a good experience with Kent, and certainly appreciate you taking the time to give us a review.
If I could give more stars I would! Special thanks to Kent Chan who made very quick work of our file and has been very patient answering my questions at all hours of the day. Thank you!
Response from the owner: Thank you Dale! We appreciate your business and you taking the time to give us a review. Glad to hear the experience with Kent and our team was a good one.
Our experience with Daniel Martys was excellent. Would highly recommend Daniel's services when applying for a mortgage for anew home. Friendly, knowledgeable and an overall wonderful experience purchasing our first home.
Response from the owner: Awesome, thanks Brian! We appreciate you taking the time to share your review, and of course are happy you had a good experience.
Kent Chan was able to complete in 2 weeks what my own bank couldn’t do in over 7 months. I was made to feel that I was important and my best interest was always foremost. Highly recommend his services!
Response from the owner: Thanks Linda! We greatly appreciate your business and you taking the time to give us a review. Happy that we could help you!
I was referred to Kent Chan and could not be happier with the service he provided.Kent took the time to get to know all about my mortgage needs, and worked tirelessly, often contacting me well past normal working hours to provide me with important updates along the way to set my mind at ease.His professionalism, tireless work ethic and network access to a myriad lenders and financing options were greatly appreciated. He connected me a lender that suited my needs perfectly, and with an excellent financing rate.Kent goes the distance, and sees the person beyond the client/file number. He works closely with you and will expertly tailor a mortgage to suit your needs.Thanks Kent and the rest of the Spectrum team for your services!
Response from the owner: Thank you Mark! We appreciate you taking the time to give us a review and of course appreciate the kind words. Happy to hear you had a good experience!
Kent Chan is an exceptional mortgage specialist who demonstrates a keen understanding of individual needs as they intersect with the changing market conditions, and institutional requirements, ever present, in our contemporary economy. Kent's professionalism, excellent communication skills, direct approach and can do attitude is a breath of fresh air. I highly recommend Kent for all your mortgage needs.
Response from the owner: Thank you Renee! We greatly appreciate the kind words!
Good place to go for a 2nd mortgage.
Response from the owner: Thank you Leonard! We appreciate you taking the time to give us a positive review!
I had a really amazing mortgage advisor, Stephanie Shiu and really just wanted to say how appreciative I was of her work - she followed up and kept trying to get a unique building / converted church (incredibly difficult to mortgage) a mortgage, when all the big banks wouldn't touch it. Thanks again!
Response from the owner: Thank you Andreas! We are happy you had a good experience with us.
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